All orders are payable in euros.
Payment must be done when the online order is placed by the Purchaser. Payments can not be considered as a deposit or advances.
All orders are payable in euros, all taxes and mandatory contributions included. Any bank charges (such as exchange commissions) are charged to the Purchaser (including in the case of a refund).
To pay his order on the website LA ROSE ET LE PAPILLON, the Purchaser can use the following payment methods: credit card, Paypal, transfer, LA ROSE ET LE PAPILLON gift card, LA ROSE ET LE PAPILLON purchase order sponsorship and online credit, under the conditions detailed below.
Cards accepted on the website LA ROSE ET LE PAPILLON and by the customers service of LA ROSE ET LE PAPILLON are the following: Carte Bleue, Visa and Master Card.
Gift tokens accepted by the customers service of LA ROSE ET LE PAPILLON are:
- LA ROSE ET LE PAPILLON gift card.
LA ROSE ET LE PAPILLON gift card may be used on the website LA ROSE ET LE PAPILLON in one or more times (please contact us) up to the amount of credit available at the time the order is placed and is valid for one year from its date of issue, possibly supplemented by another payment method accepted by LA
ROSE ET LE PAPILLON.
Tokens obtained under the sponsorship program of LA ROSE ET LE PAPILLON are only usable on the website of LA ROSE ET LE PAPILLON, with no minimum purchase and for 1 (one) year from their date of issue. Various valid tokens can be used for the payment of the same order.
The online credits are issued exclusively by LA ROSE ET LE PAPILLON and usable on the website of LA ROSE ET LE PAPILLON only. They are valid during one year from their date of issue.The Purchaser warrants to LA ROSE ET LE PAPILLON that he has the correct permissions to use the payment method he has chosen during his purchase.
LA ROSE ET LE PAPILLON can suspend or cancel any order and /or delivery, whatever its nature and level of execution in case of default in payment or partial payment of any sum to be payable by the Purchaser, in case of an incident of payment, or in case of fraud or fraud attempt concerning the use of the
website of LA ROSE ET LE PAPILLON.
Penalties in an amount equal to the statutory interest rate plus five points are automatically applicable to amounts unpaid after a period of ten days following the settlement date or upon notification of rejection of payment for banking other payment method. The delivery of any new order may be suspended for late payment or partial payment of a previous order, and notwithstanding the provisions hereof.
LA ROSE ET LE PAPILLON can request a copy of identity card and / or the credit card (front only) of the Purchaser for any payment by credit card or by check.
To minimize the risks of fraud and to protect the interests of its customers, LA ROSE ET LE PAPILLON is sometimes required to perform checks on the validity of payments.
In the case of a control, the Purchaser is notified by e-mail about the documents to be sent (by mail or e-mail) to the customers service of LA ROSE ET LE PAPILLON to allow a final confirmation of his order.
After this potential control:
- LA ROSE ET LE PAPILLON can accept or reject the order,
- In case of not receiving the requested documents within 48
hours, LA ROSE ET LE PAPILLON can reject the payment and then
reject the order.
- Upon receiving non-compliant documents, LA ROSE ET LE
PAPILLON can reject the prder.
As part of the fight against fraud on the Internet, information about your order may be forwarded to any third party authorized by law or designated by LA ROSE ET LE PAPILLON for the sole purpose of verifying the identity of the Purchaser, the validity of the order, the validity of the payment method used and of the selected delivery method.
To ensure the security of credit card payments, the Purchaser shall transmit to LA ROSE ET LE PAPILLON the security code displayed on the back of the card used by the Purchaser.
For orders system analysis (fraud detection):
"All informations pertaining to your order are subject to automated processing of data which FIA-NET SA is responsible for. This automatic processing of data is intended to define a level of analysis of a transaction and to fight against fraud credit card.
FIA-NET SA and LA ROSE ET LE PAPILLON are the recipients of the data related to your order. The non-transmission of data related to your order prevents the execution and analysis of your transaction.
The occurrence of unpaid invoices due to fraudulent use of a credit card will cause the data related to your order to be registrated in a payment incident file implemented by FIA-NET SA. An irregularity statement may also be subject to special treatment.
Under the "Informatique et Libertés" law of 6 January 1978 (Data Protection Act), you have the right, at any time, of access, rectification and opposition to all of your personal data by writing a letter, with proof of your identity, to FIA-NET - Service Informatique et Libertés - Traitements No. 773061 et No. 1080905 - 39, rue Saint-Lazare, 75009 PARIS, FRANCE.
For the "Site Evalué - Site Premium" (Rated site - Premium site) operation (FIA-NET logo):
Your purchase at LA ROSE ET LE PAPILLON gives you the opportunity to participate to the "Site évalué - Site Premium" (Rated site - Premium site) operation organized by FIA-NET SA.
Through two satisfaction questionnaires whose purpose is to measure the quality of service that was provided throughout your purchase, you can tell us about your personal experience and share in the Internet community site FIA-NET.
These questionnaires may be sent to you by FIA-NET or LA ROSE ET LE PAPILLON by e-mail or through the appearance of a pop-up following your purchase. The information collected in these surveys are subject to automated processing of data which FIA-NET SA is responsible for.
Partial answers or no response to one or both of satisfaction questionnaires are not affecting the progress of your order and its treatment.
FIA-NET SA and LA ROSE ET LE PAPILLON are recipients of the personal data collected in these questionnaires of satisfaction.
The non-personal data will be used by FIA-NET in accordance with existing laws and in particular the one relating to the protection of personal data.
Under the "Informatique et Libertés" law of 6 January 1978 (Data Protection Act), at any time, you have a right of access, rectification and opposition to all of your personal data by writing a letter, with proof of your identity, to:
FIA-NET Service Informatique et Libertés
Traitement No 896150
39, rue Saint-Lazare
75009 Paris
FRANCE.
LA ROSE ET LE PAPILLON uses a secure payment tool, called the Paybox System. Payment security is based on the Purchaser authentication, and the confidentiality of all data. To ensure that security, Paybox System uses proven cryptography techniques and respects the different banking regulations applicable in France.
